CASE STUDY: RETAIL INFRASTRUCTURE

Solstice Sunglasses

From "Daily Firefighting" to Invisible IT.

Managing IT for a national chain shouldn’t feel like a gamble. With 66 locations and no central standard, Solstice was losing sales to daily POS outages and slow legacy internet. They didn’t need a ‘tech fix’—they needed an operational overhaul. 

Here is how Svolta IT rebuilt their backbone from the ground up.

50x Bandwidth Speed
-35% OpEx Reduction
99.9% Uptime
The Chaos (Before)
  • Legacy Throttle: 66 locations choked by 1.5Mbps T1 lines.
  • POS Failure: Aptos systems crashing during peak hours.
  • Vendor Wars: ISPs blaming software; software blaming hardware.
  • Blind Spots: Zero centralized visibility into store networks.
The Svolta Stabilizer
  • Fiber Upgrade: High-speed broadband across the entire fleet.
  • Cloud Stack: Migrated to Vonage VoIP & Heartland Retail POS.
  • Meraki Control: Centralized dashboard for all 66 firewalls.
  • One Throats to Choke: Svolta owns the outcome, end-to-end.
CASE STUDY: HOSPITALITY & HISTORIC

South Broadway Manor

Modern Connectivity in a 19th Century Shell.

Guests demand fiber-speed Wi-Fi, but historical stone walls kill signals. South Broadway Manor was struggling with dead zones, consumer-grade routers, and fragmented guest systems. They needed a way to modernize their infrastructure without destroying the architectural charm.

Svolta IT delivered invisible, wall-to-wall connectivity.

100% Signal Coverage
ZERO Dead Zones
5★ Guest IT Satisfaction
The Chaos (Before)
  • Consumer Hardware: Off-the-shelf routers failing under guest load.
  • Historical Walls: Thick construction blocking Wi-Fi signals.
  • Fragmented Systems: POS and Check-in running on separate, shaky networks.
  • Reactive Support: No maintenance plan; fixed only when broken.
The Svolta Stabilizer
  • Core Upgrade: Enterprise-grade network backbone installed.
  • Strategic Coverage: AP mapping to penetrate historical walls.
  • Unified Workflow: Standardized Internet, Wi-Fi, and POS management.
  • Invisible Tech: Modern speeds without disrupting the aesthetic.
CASE STUDY: CYBERSECURITY & COMPLIANCE

National Retail Chain

Turning PCI "Paperwork" into Hard Infrastructure.

Most retailers treat PCI compliance as a yearly checklist. This 60+ location chain was ‘paper compliant’ but operationally exposed. Recurring POS freezes and vendor chaos created massive security drift. Svolta IT stopped the bleeding by treating PCI as an infrastructure problem, not a documentation problem. We locked down the physical layer, ensuring that compliance is automatic, not accidental.

100% Audit Readiness
-90% Vendor Risk
ZERO "Drift" Incidents
The Chaos (Before)
  • VLAN Leaks: Pinpads accidentally running on Guest Wi-Fi.
  • Vendor Sprawl: Unvetted techs changing firewall rules on the fly.
  • Shadow IT: Staff bypassing security just to "get POS working."
  • Paper Shield: Passing the audit, but failing the reality test.
The Svolta Stabilizer
  • Hard Segmentation: Physical isolation for Payment vs. Guest traffic.
  • Gatekeeper Protocol: Zero changes allowed without Svolta auth.
  • Unified Template: 60+ stores, one identical security posture.
  • Reduced Surface: Staff literally cannot touch the "danger infrastructure."
Why Retail Chains Choose Svolta IT

Retail moves fast, stores can’t go down, and vendors don’t coordinate. Svolta IT exists to give multi-location operators a single, reliable, senior-level command center that keeps every location stable and predictable.

The Senior-Only Response Layer

No juniors. No outsourcing. Every incident is handled directly by senior engineers who understand Retail operations, POS dependencies, and the realities of multi-location uptime.

Zero-Surprise Billing

Predictable OpEx. No hourly padding, no "emergency surcharges," no invoices that appear out of nowhere. Stability is the product — and it’s priced as such.

The Svolta Infrastructure Standard

Every store runs on a consistent, stable, monitored environment — not one-off fixes. We eliminate legacy fragmentation and bring Retail-grade networking, remote support, and compliance into a single, unified operating model.

Vendor Immunity

When a store goes down, you don’t chase ISPs, POS vendors, or payment gateways. Svolta handles the escalation end-to-end. Your store manager has one number to call — and the problem gets solved.

Your IT is either an Asset or a Liability.

You are tolerating too much noise. Every minute your team spends fixing a printer or apologizing for slow Wi-Fi is a minute stolen from your expansion. Svolta IT silences the chaos.

Direct access to Davide. No junior account managers.

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